Course curriculum

    1. Log In, Search Accounts, Inbound Call, Adress.

    2. Perform call Register outbound call Review call in QA Evaluate the call

    3. Next Best Action, Search Accounts, Perform a call Process a payment Add a promise to pay

    4. Search accounts, Payoff calculation, Add an open flag

    5. Access recently worked loan, Extend a payment, Upload documents, Change status

    6. Reverse Payment, Process Payment, Add CPI

    7. Waive fees Process a payment Change status

    8. Disable CPI, Delete Flag, Make a payment for princiapal Only

    9. Assign Loans, Filter loans in search screen, Assign for Repo

    10. Petty Balance, Auto Pay

    11. Add a side Note

    12. Security levels, New user

    13. Repossessed

About this course

  • Free
  • 13 lessons
  • 0.5 hours of video content

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